NDAX Login — Secure Access to Your Account

Quick, clear steps and tips to sign in to NDAX, protect your funds, and recover access if you get locked out.

Overview

NDAX login is the gateway to your cryptocurrency trading and custody features on the Canadian exchange. A secure login process prevents unauthorized access to your fiat and crypto balances, trading history, and withdrawal abilities. Below you’ll find a step-by-step sign-in guide, common issues and fixes, recovery options, and best practices for staying safe.

How to Sign In

  • Open the official NDAX website or mobile app — bookmark ndax.io to avoid phishing sites.
  • Click Sign In (top-right on desktop or on the app home screen).
  • Enter your registered email address and password. Double-check for typing errors and automatic capitalization.
  • Complete Two-Factor Authentication (2FA) if you have it enabled (Authenticator app code or hardware key).
  • After authentication you’ll land in your dashboard; review recent activity for any surprises.
Pro tip: Use an authenticator app (e.g., Authy, Google Authenticator) rather than SMS for stronger security.

Troubleshooting Login Problems

If sign-in fails, try these targeted fixes:

  • Forgot password: Use the “Forgot password” flow — a secure reset link will be emailed to you. Check spam/junk folders.
  • 2FA not working: Ensure your authenticator app is synced to correct time. Use backup codes if you saved them.
  • Browser issues: Clear cache & cookies, disable extensions (ad blockers), or try an incognito window.
  • Locked out: NDAX may lock an account after repeated failures — wait a short cooling period before retrying, or contact support with ID proof.

Account Recovery & Support

If self-service fails, NDAX support can help restore access. Be prepared to provide:

  • Registered email and approximate last login date
  • Transaction IDs, deposit timestamps, or proof of identity (government ID)
  • Any backup MFA codes you previously saved

Never share your password, full seed phrase, or 2FA codes — official support will not ask for these.

Security Best Practices

  • Enable 2FA and keep backup codes offline.
  • Use a unique password stored in a reputable password manager.
  • Keep your device OS and browser up to date and avoid logging in on public Wi-Fi.
  • Monitor account activity and set withdrawal whitelists if available.

Following these practices ensures NDAX login remains a strong line of defense protecting your crypto holdings.